About Us
As a busy business owner, we get it, you are perfecting the perfect haircut, the best meal, making the tastiest coffee in town or trying to be the most reliable electrician, plumber or mechanic. After a long day you go online and see your presence is non existent and the whole thing feels too complicated to even try and fix.
Chasing customers for feedback or dealing with a negative review can be exhausting which is why business owners often completely avoid the whole process.
That’s where Mac Local Solutions comes in!
We are not a huge faceless corporation but a local business like the clients we serve already and was founded right here in Ennis Co Clare by Neil Mc Carthy.
Neil started Mac Local Solutions with a simple yet very powerful belief, that every great local business should have a great digital reputation, and that building this online reputation should not be another source of stress for the business owner.
Why Online Reviews Are Your Most Valuable Asset to Your Business
Online reviews are no longer a “ Nice to Have” but have become the single most powerful driver of revenue and growth for your business today.
93 % of customers now read online reviews before they make a purchase.
Hard to believe that a product with just five reviews has a 270% greater likelihood of being purchased than a product with just one review.
A business with a great online reputation will attract customers who are willing to spend 31% more on that business.
Reviews are the new digital “ Word of Mouth”.
A strong online reputation is now the critical prerequisite for building and maintaining a strong brand.
Mac Local Solutions Difference: Technology Driven Growth
We transform the often-daunting task of review management into an efficient, hands off process that delivers measurable results.
Our core solution is a centralised , user-friendly platform where you can control and respond to all your reviews.
How We Do It
Seamless Process
We make it friction free for your customers by simplifying the process down a single click, tap, link or QR code.
The Power of Volume
We build a large and consistent stream of reviews which acts as powerful social proof plus will also absorb any rare negative reviews without dramatically hurting your overall standing.
Monitor Everything
You get a complete, real-time overview of all feedback, allowing you to handle monitoring and responses from a single dashboard, saving you significant time and removing the complexity of jumping between platforms.
Timing
We automate the request so that it will hit your customer at the ideal moment when its fresh in their mind.
We will help you manage these interactions and ensure your response is of a strategic, professional communication.
We turn these conversations into both sales and customer loyalty drivers.
Reviews and the future of AI Search
- Trust Signals: A high volume of recent, positive reviews signals to the AI that your business is trustworthy and active.
- Reputational Authority: business with high volume and fresh reviews will naturally rank higher in local search results.
Neil Mc Carthy
Mac Local Solutions is the brainchild of Neil Mc Carthy. He saw the huge disconnect between the passion and quality of local businesses and their struggle to keep up in the digital age. He saw that the tools and strategies used in big national brands could be simplified and made more accessible to the local business who drive the community.
Neils mission is to help equip local businesses with a proactive and sustainable system to exploit their 5-star reviews to drive sales and bring up the profit line for all business who realise the importance of their online reputation presence at the fraction of the cost of a full-time hire.